Product Designer, Referrals

Seattle, WA

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. For nearly 10 years, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees across 9 offices who are growing their careers while having a positive impact on people globally.

About the Role:

We are looking for a Product Designer with a diverse and broad skill set in interaction and visual design who delivers extraordinary customer experiences. You can easily transition from contributing to product vision, to designing the overall experience, analyzing insights and ideating on next steps, to sitting with customers doing usability testing. You were mobile-first 5 years ago. Now you're ready to holistically design a mobile experience that immigrants love and tell all their friends about.

To be successful in this role, you will need to think big in terms of product vision and small in terms of getting every detail and animation right. You enjoy working through a lean product design process: delivering quickly on high fidelity mockups, prototypes, and design assets, and iterating often based on insights from customers. You'll surprise and delight the team and customers with your creativity and clarity of thought. You can start from existing components, or demonstrate when a new component is required to quickly give form to a great product.

You'll work side by side with a product manager, marketing, and an engineering team who all firmly believe that design is an equal partner to engineering in creating a great product and that your role is about creating not only how our product looks, but also how it works.

 

You Will:

  • Work on the referrals squad alongside engineers, product managers and marketers to build a strong referral experience
  • Use quantitative and qualitative data to design for our customers
  • Develop deep understanding and knowledge base of virality and word of mouth
  • Design and deliver product UI and UX assets (mockups, redlines, design elements, specifications, etc.)
  • Generate and help vet product ideas that are translated into prototypes
  • Assist and lead design research projects to better understand our customers
  • Design scalable systems and patterns for our native application customer experiences and responsive web
  • Be and advocate for mobile application best practices
  • Review and provide feedback for other designers work
  • Able to work remotely during Pacific Standard Time.

You Have:

  • Demonstrated experience (e.g. a strong portfolio from about 5 years in a similar role) in designing beautiful and engaging consumer experiences across multiple platforms, especially mobile.
  • A passion for people and cultures
  • A positive attitude
  • An ability to deliver for impact and outcomes, not just output
  • A highly developed instinct for how experiences reinforce brand preference
  • An eagerness to learn, grow, adapt, expand your skills, and try new things
  • Flexibility and openness to critique
  • Ability to take initiative, act within ambiguity, and deliver "end-to-end"
  • Solid knowledge of modern design tools (Figma, Sketch, Framer X, InVision, etc.)
  • An understanding of motion, animation, and fluidity — how they contribute to the experience
  • Understanding of qualitative and quantitative data theories and how to apply knowledge to execution within a A/B testing framework

Our Benefits

  • Unlimited paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA or FSA plan, if you choose one
  • Continuing education and corridor travel benefits

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer