Internal Communications Manager (Seattle or US Remote)

Seattle, WA

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,800 employees across 9 offices who are growing their careers while having a positive impact on people globally.

About the Role:

Remitly is looking for an experienced internal communications manager who cares about helping others succeed and is as passionate about our mission as we are. We believe that engaged employees create superior products and experiences for our customers, and that one of the keys to an engaged team is effective communication. In the Internal Communications Manager role, you will create a range of communications across multiple channels with a goal of keeping employees connected to our vision, and helping each team member understand how their individual role contributes to our broader goals.

You Will:

  • Look around corners to spot the latest topics and prepare internal communication plans
  • Develop creative strategies that support the goals of the internal communications program
  • Manage existing content calendar and ensure the content is current, relevant and communicated through the appropriate channels
  • Determine and work on opportunities to improve the learning and communications experience for our employees
  • Monitor the effectiveness of communications through digital analytics, surveys and other measurements
  • Manage the logistics and rhythm for communications programs, including quarterly campaigns geared toward employee education and engagement, executive-led focus groups, employee recognition and more
  • Provide expert internal communications counsel and communicate with multiple company partners
  • Help increase adoption of new communications tools and propose new methods to improve our internal communications efforts while maintaining authentic voice and storytelling

You Have:

  • Minimum of 5 years of professional experience in strategic communications
  • Demonstrated internal communications experience within a global company
  • Experience building communications plans from ideation to measurement/evaluation
  • Experience writing and turning complex information into relevant, engaging, valuable content
  • Experience with change management communications
  • Experience producing relevant content for diverse internal audiences across and organization
  • Demonstrated experience building trust across teams and with senior leaders
  • Experience creating content: digital, written, video, or visual communications material

Our Benefits

  • Unlimited paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA or FSA plan, if you choose one
  • Employee Stock Purchase Plan (ESPP) available for eligible employees
  • Continuing education and corridor travel benefits

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer