CEO & Co-Founder, Remitly
Our business has the opportunity to really transform hundreds of millions of lives around the planet.”
We are focused on underserved communities with limited access to financial services.
See what a few of our customers have to say…
“For me it is very important to have a fast and secure way to send money to Mexico to my family. And in Remitly I have found it, because I believe that they value every penny of my money with which I can help my loved ones, since the work situation there is very hard and the money I send is very useful. Because of the exchange rate that the company offers, my money means a lot more. Thank you for supporting us in this important way.”
“Using Remitly is the most simple and painless platform I use for anything – it’s so simple. It understands it’s predictive. It knows what I’m going to do. Yeah. All the information. Once I’ve put people’s names and addresses and phone numbers in, and I just click on there and send the money and I love that I can either put in dollar amounts or peso amounts. And it just is an instant conversion and exchange rates are pretty good and the fees are excellent compared to others. And it’s just so simple to have absolutely no problems….I love Remitly.”
“Before I discovered Remitly, I tried others and they made it very difficult. Remitly is easy, trustworthy, and affordable. I will always use it for sending money to those I love. Thank you.”
“Everything was up front, no hidden fees and a good exchange rate. This service will help me send money to my wife and child reliably. :)”
Our Cultural Values
We accomplish our vision and mission by relentlessly focusing on culture. We’ve created Remitly’s Cultural Values, which embody how an exemplary Remitly team member and the overall Remitly team works to deliver on promises to customers everyday. That starts with putting customers at the center of everything we do.
Hover over each value to learn more.
We are clear about our own intent, then give and welcome feedback that's direct, compassionate, timely and transparent.
We have zero tolerance for unethical people, products, practices or partners.
Everyone is a leader. We are open, self-aware, and enthusiastically share knowledge and context to help others succeed.
We value positive, long-lasting relationships. We listen and seek to understand, assume positive intent, treat everyone with respect, and advocate as allies for each other.
We help our customers deliver on their promises by keeping our promises. We are accountable for our commitments, no matter how small.
We urgently prioritize and act. A good decision now is better than a great decision later. When necessary, we disagree and commit.
We attempt to measure everything, then use qualitative and quantitative insights to make better decisions.
We are humble, curious and self-driven learners. We work hard to find the “best” way to do something, then keep trying to find an even better way.
We roll up our sleeves and stay connected to the details. We don’t settle for “good enough”.
We think, act and take responsibility beyond our immediate team and role, to benefit our customers, colleagues and the broader business.
We are purpose-driven and don't let fear impact our decisions or actions. When experiments fail or we make mistakes, we learn fast, openly share our learnings, and jump right back in.
We hire unique and diverse talent who embrace challenges and grow on the job. We coach and invest to help every employee succeed.
We dream big, think long term, and create amazing customer experiences.
We celebrate how lucky we are to serve our customers and mission, to solve fascinating problems, and to work and have fun with talented colleagues.
We are committed to a more inclusive company culture and equitable global community.
Diversity, Equity, and Inclusion
DEI is deeply rooted in our purpose and mission at Remitly.
To effectively serve millions of customers who send money home to their families, it requires teams of committed individuals who demonstrate a deep level of empathy, genuine curiosity, value varied lived experiences, perspectives and backgrounds, and appreciate the different ways we all think, process, present, and operate. The working environment and culture at Remitly and the ways of working we employ, are designed to inspire and unlock everyone’s best thinking.
All of this is made clear by the way we live our cultural values that show up in how we engage with each other, our customers and the immigrant communities we serve all over the world.
When immigrant communities have access to financial tools and resources, they change the future, not only for their loved ones. They also transform local economies where they live and work, as well as the countries where they send money to.
We invest in and support the organizations, movements, and coalitions who are committed to improving economic and financial inclusion and the social conditions of immigrants and their families.
Technology that is Solving Tough Customer Problems
Customer Centric Products
Re-imagine the world of financial products and serve the unique customer needs and use cases across hundreds of immigrant communities.
Using the Latest Technology
Use the latest technologies including Golang, Kubernetes, React Native, AWS, Machine Learning, and many others for product and technical innovation.
Via Autonomous Teams
Work on small, high velocity and autonomous teams tackling challenging problems in areas like Payments, Compliance,
Fraud, Treasury, Mobile, Security, Customer Experience and more.
With Global Scale & Impact
Build systems and products for high availability, scale, and resilience given our global reach and the critical impact of financial services on our customers’ lives.
World-Class Engineering Culture
Be part of a collaborative, growth-oriented, and inclusive culture where open dialog, continuous improvement and customer-centered outcomes are celebrated.
We offer rewarding careers that attract employees from diverse backgrounds and experiences who believe in the power of technology from the heart.
Fraud Detection, Mitigation, and Risk Team Manager
My team in Manila reviews each case and several account attributes related to fraud trends, making sure that we are able to recommend or suggest changes to our system to make it more precise in capturing fraud transactions. One thing I love about my team is our passion. Our passion to help our customers out. We want our customers to feel that they’re using our platform because they trust how secure it is and they know that we’re protecting their best interests.”
Senior Machine Learning Engineering
At Remitly I am passionate about applying advanced machine learning techniques to detect fraud and build the most secure financial services for our customers. I enjoy working in a dynamic environment with talented coworkers and making an impact on our business.”
Engineering Manager, Product ML
The data-engineering team’s ultimate goal is to enable human and machine decision making. In order to do this, we have to solve extremely technical challenges to support the delivery of larger volumes of data at lower latencies. We also have challenges regarding the use of the data we deliver such as, are we collecting data responsibly? Do we understand the meaning of the data? and are we making data informed decisions across the company? I love my team’s empathy. People are generous with their time and knowledge. We are truly a team.”
Sr. Manager, Treasury Data Analytics
My team, in partnership with the Engineering team, is building a cutting edge framework to measure, manage and optimize Remitly’s financial risks in real time. This is a super exciting project as it requires us to solve a lot of complex problems and more importantly as it reinforces our ability to provide our customers with the most trusted financial service products on the planet.”
Senior Product Marketing Manager
One of the things I love most about Remitly is its culture. Our cultural values are not just statements on a website or a wall – they are truly reinforced daily in the way we interact with each other and our customers are at the center of everything we do. My role as a product marketer is especially fulfilling because I get to work with talented and supportive colleagues across multiple functions to deliver on our promises to our customers.”
Our mission at Passbook is to help immigrants and thrive financially by creating loved and trusted access to banking services built for them. I love how passionately our team esteems and cares for customers, truly trying to understand, know, and serve them. They bring that same passion to the quality of their work and commitment to each other. Those are the ingredients for magic.”
Director, Marketing Products
My team helps acquire and retain customers by solving our marketing teams’ challenges through building new products and applying technology that enables them to succeed. We collaborate closely and have fun while delivering meaningful impact.”
Director, Product Design
The product design team designs the overall customer experience for our customers and brings our brand to life within our App and digital experiences. The team works on the visual layer, or user interface, as well as the user experience. We build our team with diversity in mind to represent our customers and push each other to think about relevant techniques to build a culturally relevant experience for our customers all over the world. The team works on a wide range of solutions that makes sending money abroad seamless and easy. This product team brings joy to their work on a daily basis – they are creative, technical, highly customer-centric and challenges themselves to think big and act tactically.”
# of EmployeES
# of affinity groups*
*Affinity groups celebrate the diversity at Remitly. Affinity groups are open to employees in all locations who self-identify, self-affiliate, or are an aspiring ally with a desire to learn and support the voices and work of the affinity group(s).
# of languages spoken by employees
We offer industry leading benefits and
Remitly provides rich benefit plans intended to cover the needs of our diverse teammates.
Flexible PTO, Schedules and Leaves
Fill your cup up outside of work and take advantage of our generous paid time off policies, leave policies, and flex working hours to ensure you are able to meet the demands of life outside of work.
DEI Learning Opportunities
Tap into the learning routines, resources and affinity groups Remitly provides to help you further your own DEI journey.
Contribute to the communities we serve through volunteering, employee giving, or civic advocacy.
Continuing Education or Travel Stipend
Spend up to $1,000 per year on costs related to continuing education or on travel to countries Remitly serves, allowing you to gain insights to our customer’s journeys.
All of our office spaces offer our employees a place to collaborate and celebrate. With locally sourced artwork and vibrant designs, they create an environment that all can enjoy.
WE’RE BACKED BY SOME OF THE INDUSTRY-LEADING INVESTORS
We are a global company with a global mission.
Headquartered in Seattle, Washington, we also have employees working across 7 other offices.