Reconciliation Operations Manager


Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products on the planet. For nearly 10 years, we have been tirelessly delivering on our promises. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,300 employees who are growing their careers while having a positive impact on people globally.

Remitly’s Global Payment Reconciliation team is hiring a Reconciliation Operation Manager who will be responsible for leading day-to-day data reconciliation operation activities and exception resolution for our payment and accounting systems. This position will be located in Manila, Philippines and will work closely with Accounting and our Payments Reconciliation Team. The ideal candidate will be self-motivated, process-oriented, and work optimally with cross functional teams, in addition to strong written and verbal communication skills.

Job Responsibilities:

  • Managing a team in Manila, Philippines including but not limited to hiring, training, and ensuring the the team is excelling in their functional responsibilities, is engaged and motivated, and is continuously learning
  • Responsible for leading daily/weekly/monthly/quarterly reconciliations and variance issue resolution; resolving data issues within SLA.
  • Develop and lead partner onboarding and optimization of operational procedures
  • Act as an advisor to other analysts in Team
  • Develop KPIs/metrics and ensure that these are measured, monitored and met
  • Ensures action items are documented, tracked and resolved in a timely manner
  • Analyzes and explains variances for various reconciliation use cases
  • Investigates discrepancies using internal tools and processes
  • Work with internal teams and external banking partners
  • Prepares reports for daily, weekly and monthly reviews
  • Identify improvements to existing reconciliation process

Job Requirements/Qualifications:

  • At least two (2) years experience as Team Manager/Lead 
  • You have a broad understanding of accounting flows and reconciliation processes/tools
  • You have a Bachelor degree in Accounting, Economics, Finance or equivalent with proven experience in reconciling accounting data for 6+ Years.
  • Experience in analyzing and working with large datasets and familiarity with data management tools such as Excel (can perform complex functions) and SQL
  • Python experience a plus
  • You are self-motivated, efficient, independent and possess excellent analytical and problem solving skills.
  • You are a phenomenal teammate with the ability to work across multiple offices and time zones in a very diverse setting.
  • You are flexible and willing to function in a constantly changing, demanding environment.
  • High English fluency; strong written and verbal communication skills

Our Benefits:


    • Rice Allowance: 1,500 pesos/month

    • Transportation Allowance: 1,000 pesos/month

    • Leaves and Cash Conversion: 20 leaves / year

    • All accrued but unused leaves reckoned at the end of each year will be converted to cash up to a maximum of 5 days

  • Accident and Life Insurance

  • HMO: You will be enrolled in company-provided HMO within the first month of employment. Rules for availing HMO benefits shall follow company policies and procedures.