Director of Compliance, New Initiatives

Seattle, WA

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally with Remitly and our newly launched Passbook app to provide immigrants access to banking. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,800 employees across 9 offices who are growing their careers while having a positive impact on people globally.

About the Role:

We are looking for a Director to lead a small compliance team to scale the Compliance program for Remitly's New Initiatives. You will unblock the business while ensuring that regulatory and internal risk management requirements are met. You will achieve this goal by bringing a programmatic approach to meet consumer and commercial payments compliance, defining data-driven policies that balance superb customer experience with acceptable risk exposure, and implementing efficient and scalable processes that enforce them.

You will educate business leaders and their teams on the regulatory requirements for new businesses/products, designs risk products and processes to meet the new product requirements, and conducts periodic screening of partners. For new products and features, you will advise the team how to quickly meet new requirements in the short-term, while enabling scalable solutions for the long-term.

In addition to partnering with internal stakeholders, you will also have external engagements with our commercial customers and payment processors. You will work directly with leadership and across teams to influence the decisions we make and report directly to the Chief Compliance Officer.

You Will:


  • Manage the oversight of new initiatives, including design of our RFD Compliance Program; inclusive of AML/BSA and consumer regulatory requirements and customer requirements
  • Oversee annual, monthly, and ad-hoc Compliance Processes, including periodic meetings with Business Customers
  • Provide guidance to Operational support
  • Develop right-sized controls to balance risk and customer experience
  • Work collaboratively across teams to provide a Compliance perspective to develop products, features, systems and tools

You Have:

Experienced Compliance Professional

  • 7+ years managing Compliance Programs for a fast-paced, high-growth organization
  • 3+ years of experience in commercial customer compliance including developing and monitoring partner compliance processes for alignment with regulatory requirements
  • Knowledge of AML/BSA risk management frameworks in a financial services setting
  • Experience creating functional and organizational processes to meet Compliance / Regulatory requirements that scale with growth
  • Balance risk & rewards, while meeting regulatory requirements
  • Strong problem solving ability that sweat the details and aim for the stars
  • Ability and comfort working in white-space to create compliance frameworks and solutions
  • Root cause analysis strengthened by the use data to make recommendations
  • Clear communicator with key stakeholders in meetings, in policy document, and process design

Our Benefits

  • Unlimited paid time off
  • Health, dental, and vision benefits + 401k plan with company matching
  • Company contributions to your HSA or FSA plan, if you choose one
  • Employee Stock Purchase Plan (ESPP) available for eligible employees
  • Continuing education and corridor travel benefits

Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer