Principal Program Manager- Technical, Latin America Payments
Arlington, VA, United States of America
Category: Program Management
Job ID: R_104362
Job Type: Regular
Employment Type: Full time
Job Description:
Remitly’s vision is to transform lives with trusted financial services that transcend borders. Since 2011, we have been tirelessly delivering on our promises to people who send money around the world. Today, we are reimagining global financial services and building products that extend beyond traditional barriers to give customers access to more of the services they need, no matter where they call home. Join over 2,700 employees worldwide who are growing their careers with purpose and connection with our customers while having a positive impact on millions of people around the globe.
About the Role:
The Global Network team is looking for a Principal Program Manager- Technical specifically focused on the Latin America and Caribbean region focused on building a reliable, defensible, and instant global money transfer network. The Global Network team is a fundamental driver of Remitly's ability to reach international customers and provide a diverse set of disbursement methods such as bank deposit, mobile wallets, cash pickup and home delivery. From the quality of integrations, to creating a world class money transfer platform that can disburse billions of dollars, to the customer-facing personal experiences we build, the Global Network team directly impacts the Remitly experience.
As a Principal-level leader, you will be responsible for defining and driving long-term regional strategy, architecting scalable integration patterns, and delivering innovative improvements that elevate the customer experience across markets. You'll operate as a technical and strategic leader, influencing across functions including engineering, compliance, product, and business management. You'll be expected to develop a strong understanding of Remitly's internal services, investigate how they interoperate with partner APIs, and design scalable integration approaches. You'll collaborate closely with engineers and partner teams, often translating complex technical requirements into actionable plans that enable global expansion and reliability.
You will report to the Director of the Global Money Movement and will have a dedicated engineering team to achieve your roadmap and goals.
You Will:
- Identify and act on customer pain points, market dynamics, and competitive opportunities to deliver a payments & money transfer network with clear strategic differentiation
- Develop and communicate a multi-year roadmap, aligning cross-functional teams on vision, priorities, and execution
- Lead technical investigations into internal and partner systems, APIs, and integration points to ensure scalable, secure, and performant solutions
- Build strong, collaborative relationships across engineering, business, compliance, and partner teams to deliver outcomes
- Drive operational excellence and program delivery through structured problem solving, a bias for action, and deep technical curiosity
- Contribute to the culture and craft of program management, fostering inclusivity, clarity, and customer-centrism within the team
You Have:
- Fluency in Spanish required
- 8+ years of program management experience, ideally in technically complex domains.
- Demonstrated success in setting strategy, defining roadmaps, and managing programs that require cross-functional coordination and technical depth.
- Proven ability to deep dive into technical systems and APIs, ask the right questions, and partner effectively with engineering teams.
- Strong project management skills with an ability to align stakeholders and execute on high-impact initiatives.
- A natural curiosity and comfort exploring data, systems design, and service interactions to identify risks and opportunities.
- Experience in payments, fintech, or the remittance industry strongly preferred.
Compensation Details. The starting base salary range for this position is typically $176,000 – $210,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid
Our Benefits:
- Flexible paid time off
- Health, dental, and vision + 401k plan with company matching
- Paid parental, medical, military and family care leave
- Mental Health & Family Forming Benefits
- Employee Stock Purchase Plan (ESPP)
- Continuing education and travel benefits
We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.
Remitly is an E-Verify Employer
Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.