Senior Product Manager, Global Expansion Customer Experience & GTM

Arlington, VA, United States of America

Category: Product
Job ID: R_106958
Job Type: Regular

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money— we’re here to move our global customers forward.

We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

Remitly Global Card is expanding into new regions, and we're looking for a Senior Product Manager to define and execute the go-to-market strategy for each new market. In this role, you will define target customer segments across regions, uncover their pain points, and translate those insights into product features and experiences that address them. You'll own the end-to-end onboarding experience — including solving for region-specific KYC requirements — and continuously optimize the funnel to reduce friction and drive activation. This is an opportunity to shape how Global Card enters new markets, with direct ownership over segmentation, product experience, and go-to-market execution. You will work in a hybrid capacity from our Arlington, VA office.

You Will:

Define target customer segments for Global Card across regions, using qualitative research, data analysis, and market insight to identify their distinct pain points.
Translate customer insights into product features and experiences, partnering with engineering and design to build and iterate.
Establish and execute the go-to-market strategy for each new region, aligning product, marketing, and operations around a coordinated launch plan.
Solve for region-specific KYC requirements, partnering with Compliance and Risk to design onboarding flows that meet local regulatory standards.
Own and optimize the onboarding funnel, identifying friction points and driving improvements that increase activation across markets.
Define and articulate the key value propositions that address each customer segment's pain points, region by region.
Define success metrics and instrumentation, partnering with analytics to track segment performance and go-to-market results.
Communicate strategy, trade-offs, and results clearly to cross-functional stakeholders and senior leadership.

You Have:

A track record of building impactful consumer products in new or expanding markets, including go-to-market strategy and execution.
Experience defining and validating customer segments across regions, using qualitative and quantitative research to uncover pain points and translate them into product strategy.
Direct experience with KYC, compliance, or regulatory requirements in a consumer fintech or payments context, ideally across multiple regions.
Expertise optimizing onboarding funnels, with a strong point of view on what drives activation and reduces friction.
Strong quantitative and analytical skills, comfortable defining metrics and using experimentation to guide decisions.
End-to-end product ownership skills, from customer discovery through go-to-market execution, with demonstrated ability to operate with autonomy on ambiguous, cross-functional problems.
8+ years of product management experience, specifically in consumer fintech, payments, or card products, with experience launching in new markets.

Compensation Details. The starting base salary range for this position is typically $156,000-$195,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters mo

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money— we’re here to move our global customers forward.

We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

Remitly Global Card is expanding into new regions, and we're looking for a Senior Product Manager to define and execute the go-to-market strategy for each new market. In this role, you will define target customer segments across regions, uncover their pain points, and translate those insights into product features and experiences that address them. You'll own the end-to-end onboarding experience — including solving for region-specific KYC requirements — and continuously optimize the funnel to reduce friction and drive activation. This is an opportunity to shape how Global Card enters new markets, with direct ownership over segmentation, product experience, and go-to-market execution. You will work in a hybrid capacity from our Arlington, VA office.

You Will:

Define target customer segments for Global Card across regions, using qualitative research, data analysis, and market insight to identify their distinct pain points.
Translate customer insights into product features and experiences, partnering with engineering and design to build and iterate.
Establish and execute the go-to-market strategy for each new region, aligning product, marketing, and operations around a coordinated launch plan.
Solve for region-specific KYC requirements, partnering with Compliance and Risk to design onboarding flows that meet local regulatory standards.
Own and optimize the onboarding funnel, identifying friction points and driving improvements that increase activation across markets.
Define and articulate the key value propositions that address each customer segment's pain points, region by region.
Define success metrics and instrumentation, partnering with analytics to track segment performance and go-to-market results.
Communicate strategy, trade-offs, and results clearly to cross-functional stakeholders and senior leadership.

You Have:

A track record of building impactful consumer products in new or expanding markets, including go-to-market strategy and execution.
Experience defining and validating customer segments across regions, using qualitative and quantitative research to uncover pain points and translate them into product strategy.
Direct experience with KYC, compliance, or regulatory requirements in a consumer fintech or payments context, ideally across multiple regions.
Expertise optimizing onboarding funnels, with a strong point of view on what drives activation and reduces friction.
Strong quantitative and analytical skills, comfortable defining metrics and using experimentation to guide decisions.
End-to-end product ownership skills, from customer discovery through go-to-market execution, with demonstrated ability to operate with autonomy on ambiguous, cross-functional problems.
8+ years of product management experience, specifically in consumer fintech, payments, or card products, with experience launching in new markets.

Compensation Details. The starting base salary range for this position is typically $156,000-$195,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters mo

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What our Remitlians say

Evelyne Kuo

Program Manager - Technical

On the Security & Privacy team, I reimagine what’s possible by going beyond traditional compliance to create a culture where security is part of everyone’s day-to-day — through programs like our champion network, engaging training sessions, and company-wide awareness events that make security approachable and empowering.”

What our Remitlians say

Amara Agbo

Software Development Engineer II

To me, reimagining what’s possible means constantly learning new technologies and applying cutting-edge solutions to build localized systems that scale across currencies, countries, and regulations. The challenges we solve at Remitly don’t just strengthen our platform — they expand financial access for millions of people worldwide. That’s what makes the work both exciting and impactful.”

What our Remitlians say

Rosa Castellon Herrera

Senior Team Manager - QA

Stand for excellence means to me always raising the bar, pushing through discomfort, to deliver our best to our teams and customers every time. We come together as a team to share ideas to develop a rubric that helps us deliver impactful results.”

What our Remitlians say

A photo of a Remitly employee, smiling and looking at the camera.

Stephanie Cameron

Senior Product Manager

On the product team at Remitly, I’m trusted to make decisions that drive real impact—not just for my team, but for the business and our customers. I’m encouraged to take ownership of problems even when they’re outside my immediate scope, to speak up, and to bring the right people together to solve them. Lately, that’s meant working on real-time FX and funding tools that support our treasury team in lowering transaction costs—so we can pass those savings on to our customers. That trust and cross-team collaboration make it easy to stay focused on what really matters in the long run.”

What our Remitlians say

Nadav Yekutiel

Senior Manager - Analytics

At Remitly, diving deep has meant pushing past easy answers to truly understand what our customers need. I’ve seen our analytics teams uncover insights that weren’t obvious at first glance — like identifying hidden friction points in the customer journey that, once solved, improved both experience and trust. This commitment to going beyond the surface makes our recommendations stronger, and it’s a big part of how we deliver meaningful impact across the business.”