Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money— we’re here to move our global customers forward.

We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

We are looking for a Senior Program Manager to join our Fraud Program team within the Identity & Trust Organization. You will develop and own high-impact programs that reduce fraud-related losses and mitigate systemic risks. This is a high-impact, high-autonomy role best suited for a candidate who thrives in ambiguity, thinks systemically, and drives clarity across stakeholders without needing tight boundaries or explicit direction.

You will report to the Senior Manager of Fraud Program Management and work closely with stakeholders across product, engineering, analytics, compliance, and operations.

You Will:

• Independently define and lead the development of fraud prevention strategies that span products, geographies, and operational domains.
• Translate fraud risk insights into strategic initiatives, working across product, engineering, and analytics to build scalable fraud controls and platform improvements.
• Perform fraud risk assessments for new products and geographic expansions, driving the delivery of business requirements from discovery through implementation and maintenance.
• Coordinate major incident response efforts, including root cause analysis, stakeholder alignment, and long-term solution delivery.
• Coach and delegate workstreams to other team members or collaborators to ensure velocity and coverage across a growing fraud landscape.
• Define and track program goals, risks, and success metrics; drive alignment across stakeholders.

You Have:

• 7+ years of experience in program management within a technical domain, ideally within a fraud, trust & safety, or risk context.
• Bachelor's degree, financial crimes related certifications (CFE, CFCS, etc.) or equivalent experience
• Strong technical fluency; ability to engage with engineers and analysts on system behavior and product architecture.
• Proficient in Excel and Google Workspace
• Basic SQL experience
• Proven ability to operate in high-ambiguity environments, building fraud controls from the ground up for new/changing products, including extensive experience in rule design, model implementation, and tooling enhancements
• Prior experience in payments, fintech, remittances, or money movement is a plus.
• Occasionally, you will be asked to provide your support during non-business hours when we are experiencing an acute attack. This role is exempt from overtime pay.

Compensation Details. The starting base salary range for this position is $128,000 – $150,000. In Canada, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role. #LI-Hybrid

Our Benefits

• Four weeks vacation
• Health Benefits
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Life Insurance & Disability
• Continuing education and travel benefits

Our Connected Work Culture: Driving Innovation, Together
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At Remitly, we believe that true innovation sparks when we come together. Our "Connected Work Culture" fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team’s specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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