Field Operations Coordinator – Russian Speaker

Tel Aviv-Yafo, Israel

Category: Customer Operations
Job ID: R_106203
Job Type: Regular

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money— we’re here to move our global customers forward.
We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.
The team in Israel pushes forward and aims for the stars, an energy that has defined us since our early startup days. We hire people who are passionate about building meaningful products and making a real impact on people’s lives. We invest in promoting our employees’ careers by providing opportunities, challenges, and a great flexible work environment.

About The Role:

We are looking for a highly motivated and organized Field Operations Coordinator to join our growing Israel team. In this role, you will be the operational backbone of our field activity – connecting employers, sales teams, and field representatives to ensure a smooth and efficient customer onboarding experience on the ground.

If you thrive in a fast-paced environment, enjoy coordinating between multiple stakeholders, and take pride in getting things done with precision and ownership – your place is with us!

You Will:

Receive and process order requests from employers and sales teams
Enter and manage data accurately in internal systems
Build and manage schedules for our field representatives
Coordinate meetings with customers
Provide ongoing support to field representatives and help resolve day-to-day operational challenges
Work closely with internal teams to ensure seamless execution across all markets
Hybrid work environment – both home and office

You Have:

Excellent written and verbal communication skills in Hebrew, English, and Russian – Mandatory
Additional languages – Advantage
Strong proficiency in MS Office and ability to quickly learn internal systems
Highly organized with strong attention to detail
A proactive, ownership-driven mindset – someone who takes initiative and finds solutions
Ability to multitask and prioritize in a fast-paced, dynamic environment
Experience working with multiple stakeholders across different teams
Experience in the Payments and Banking industry – Advantage

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Our work setup offers 3 days in the office and 2 days remote – for most roles. Managers also have the flexibility to set higher expectations based on their team's specific needs. Of course, if you miss us, you can come to the office every day.

Our connected work culture is vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

#Remitly-Israel

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we’ve tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it’s supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we’re not just here to move money— we’re here to move our global customers forward.
We’re looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that’s you and you’re ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.
The team in Israel pushes forward and aims for the stars, an energy that has defined us since our early startup days. We hire people who are passionate about building meaningful products and making a real impact on people’s lives. We invest in promoting our employees’ careers by providing opportunities, challenges, and a great flexible work environment.

About The Role:

We are looking for a highly motivated and organized Field Operations Coordinator to join our growing Israel team. In this role, you will be the operational backbone of our field activity – connecting employers, sales teams, and field representatives to ensure a smooth and efficient customer onboarding experience on the ground.

If you thrive in a fast-paced environment, enjoy coordinating between multiple stakeholders, and take pride in getting things done with precision and ownership – your place is with us!

You Will:

Receive and process order requests from employers and sales teams
Enter and manage data accurately in internal systems
Build and manage schedules for our field representatives
Coordinate meetings with customers
Provide ongoing support to field representatives and help resolve day-to-day operational challenges
Work closely with internal teams to ensure seamless execution across all markets
Hybrid work environment – both home and office

You Have:

Excellent written and verbal communication skills in Hebrew, English, and Russian – Mandatory
Additional languages – Advantage
Strong proficiency in MS Office and ability to quickly learn internal systems
Highly organized with strong attention to detail
A proactive, ownership-driven mindset – someone who takes initiative and finds solutions
Ability to multitask and prioritize in a fast-paced, dynamic environment
Experience working with multiple stakeholders across different teams
Experience in the Payments and Banking industry – Advantage

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. Our work setup offers 3 days in the office and 2 days remote – for most roles. Managers also have the flexibility to set higher expectations based on their team's specific needs. Of course, if you miss us, you can come to the office every day.

Our connected work culture is vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

#Remitly-Israel

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What our Remitlians say

Evelyne Kuo

Program Manager - Technical

On the Security & Privacy team, I reimagine what’s possible by going beyond traditional compliance to create a culture where security is part of everyone’s day-to-day — through programs like our champion network, engaging training sessions, and company-wide awareness events that make security approachable and empowering.”

What our Remitlians say

Amara Agbo

Software Development Engineer II

To me, reimagining what’s possible means constantly learning new technologies and applying cutting-edge solutions to build localized systems that scale across currencies, countries, and regulations. The challenges we solve at Remitly don’t just strengthen our platform — they expand financial access for millions of people worldwide. That’s what makes the work both exciting and impactful.”

What our Remitlians say

Rosa Castellon Herrera

Senior Team Manager - QA

Stand for excellence means to me always raising the bar, pushing through discomfort, to deliver our best to our teams and customers every time. We come together as a team to share ideas to develop a rubric that helps us deliver impactful results.”

What our Remitlians say

A photo of a Remitly employee, smiling and looking at the camera.

Stephanie Cameron

Senior Product Manager

On the product team at Remitly, I’m trusted to make decisions that drive real impact—not just for my team, but for the business and our customers. I’m encouraged to take ownership of problems even when they’re outside my immediate scope, to speak up, and to bring the right people together to solve them. Lately, that’s meant working on real-time FX and funding tools that support our treasury team in lowering transaction costs—so we can pass those savings on to our customers. That trust and cross-team collaboration make it easy to stay focused on what really matters in the long run.”

What our Remitlians say

Nadav Yekutiel

Senior Manager - Analytics

At Remitly, diving deep has meant pushing past easy answers to truly understand what our customers need. I’ve seen our analytics teams uncover insights that weren’t obvious at first glance — like identifying hidden friction points in the customer journey that, once solved, improved both experience and trust. This commitment to going beyond the surface makes our recommendations stronger, and it’s a big part of how we deliver meaningful impact across the business.”